Frequently Asked Questions
Questions by Product
Dark Gray - Instruction Sheet PDF
White - Instruction Sheet PDF
Why is my parking sensor not detecting my car when I pull in and out of my garage?
Be sure there are no obstructions to either side of the bottom sensor on your unit. The sonic pulses come out in a cone shape and could be catching a surrounding object to focus on instead of the vehicle.
How long should my batteries last?
With typical use (twice a day) they should last 4-5 months.
How do I reset my distance?
Park your car in the desired location, press and hold the red “set distance” button for 5 seconds and once released the unit will turn red indicating that it has remembered your distance.
Why is my Parking Sensor flashing yellow?
This is an indicator that the batteries need to be changed.
What is the difference between the Grey Sensor and White Sensor?
The main difference is the distance that is measured. The white Sensor measures 1 foot to 4 feet. While the Grey Sensor measures 6 inches to 6 feet. When purchasing, it will be based on the distance needed for your garage and/or aesthetic.
Instruction Sheet PDF
What are the run times for the B.A.M.F.F. flashlights?
- B.A.M.F.F. 2.0 - 4hrs on High and 15hrs on Low
- B.A.M.F.F. 4.0 - 2hrs on High and 15hrs on Low
- B.A.M.F.F. 4.0XL - 2hrs 45mins on High and 20hrs on Low
- B.A.M.F.F. 6.0 - 1hr 45mins on High and 14hrs on Low
- B.A.M.F.F. 8.0 - 1hr 45mins on High and 16hrs on Low
- B.A.M.F.F. 10.0 - 2hrs 30mins on High and 7hrs on Low
My tail switch isn't working
Make sure the lock rings are tightened down all the way.
Inside the switch is a small aluminum lock ring with two small holes used for tightening the lock ring. If this ring is not tightened down completely the switch may not work consistently or even at all. We suggest using a ballpoint pen, a paper clip, or other small pointed utensil to tighten this ring, twisting the ring clockwise until it is tightened and no longer moves. This should correct the issue and allow the switch to operate properly.
Where can I find replacement parts?
Instruction Sheet PDF
How to turn the Headlamp on and off?
Make sure the internal kill switch is switched to the right before turning it on, blue interior lights will illuminate. Then press the triangle or circle buttons found at your right temple.
How do you change the brightness setting?
The triangle and circle buttons found at your right temple. Pushing and holding them will cycle the light through its brightness setting. Let go when you get to your desired brightness.
How do you turn on the red lights?
On the battery pack found at the back of your head when wearing this headlamp there is a button that turns on/changes modes for the red light setting.
My solar gutter light does not turn on
It may not be getting enough charge. Make sure unit is installed where it can get maximum sun exposure for 8 hours.
It may be switched to the OFF position. Move the switch to the "ON" position.
The unit could be located near a strong light source. Make sure unit is installed away from any strong light sources, such as an existing outdoor light. Sunlight sensor is built into the solar panel, avoid strong light hitting solar panel.
Unit not efficient under trees. Move the unit to another open location.
The Solar panel could be dirty, or covered up. Wipe the solar panel clean and make sure it is always free of debris.
Instruction Sheet PDF
Where can I find replacement parts?
Initial Startup Guide (video)
Wireless Remote won't turn on Light
- Ensure the flashlight battery is charged.
- If the light has not been used in 12 hours or longer, Use the main flashlight power button to turn the light on. Then the wireless remote will continue to work.
- Change the battery in the wireless remote with a new CR2032 Coin Cell 3V Lithium Battery
- Check the battery area to make sure there is not a battery isolator as shown in this video
My OVER-LANDER won't close all the way
We've put together a quick video that can be seen here below showing the process: Just extend the light fully, flip it upside down, give it a little shake, and then collapse each section starting from the largest. A few turns clockwise on the final light section should do the trick.
Instruction Sheet PDF
My flashlight is charged but will not turn on.
Be sure to unscrew the flashlight in the middle and connect the battery.
Wireless Remote won't turn on Light
- Ensure the flashlight battery is charged.
- If the light has not been used in 12 hours or longer, Use the main flashlight power button to turn the light on. Then the wireless remote will continue to work.
- Change the battery in the wireless remote with a new CR2032 Coin Cell 3V Lithium Battery
Instruction Sheet PDF
Why won't my MLM turn on?
The switch on the Light Mine can stick when first being used, so I would first like to make sure that you have it completely pushed over to the “ON” side. Sometimes the switch needs to be pushed over hard, using the butt of your thumb. The switch can click once but needs to click over a little farther to stay on.
Can I change the batteries for the Magnet Light Mine?
While it is possible to change the batteries in the Magnetic Light Mine, please be very careful. Replacing the batteries does run the possibility of damaging the whole unit. Although, if done with care, there should not be an issue.
Pressing on the locking tabs with a flat-head screwdriver will open the body. Pressing too hard will snap/break the locking tab and/or tab receiver, this is the difficult part so be very careful.
The batteries are LR44 alkaline. Silver oxide equivalents (SR44) can be used but do not mix alkaline batteries with silver oxide batteries. (Silver Oxide batteries will last longer but the initial brightness of the LED will be less) When removing the batteries, you will notice they are shrink-wrapped. Your replacement batteries will need to be isolated as well. Clear packaging or electrical tape works well, just leave the ends exposed for the electrical contacts. (Please dispose of batteries properly)
Instruction Sheet PDF
Can I change the batteries in the Light Mine Pro?
Yes. Replace with 3 AAA alkaline batteries
Where is Replacement Lead sold?
The Replacement Dura Lead is sold on our website here
Instruction Sheet PDF
How long does the Mobile Task Light hold a charge on High/Low?
The Mobile Task Light will operate on high blinding you with 1200 lumens of light for approx. 1.25 hrs.
If you need longer run times mellow the Mobile Task Light out with the Low mode. Don't let the word "Low" deceive you. The Mobile Task Light is never truly mellow. Low still burns retinas with 300 lumens for approx. 7.5 hrs!
Run times are dependent on the outside ambient temperature (yep, temps affect LEDs).
Does the Mobile Task Light go dim when the battery is low?
The Mobile Task Light is designed to run at full brightness until the Lithium battery falls below operating levels. This ensures you get full brightness the entire time it is running, unlike entry-level flashlights that only operate at full brightness for a few minutes, then slowly dim to nothing.
How many lumens does the Mobile Task Light emit on High/Low?
Put on your sunglasses when you turn The Mobile Task Light on HIGH as it will be tossing 1200 lumens into your eye holes! For those of you who aren't impressed by the word lumens and twelve hundreds of them, just go stare at the sun...it’s kind of like that (please don't really do that). Low is a romantic 300 lumens. Get ready to Netflix and chill... Wait no! 300 lumens is still crazy bright. Most flashlights are well below that. We designed The Mobile Task Light Low setting to produce 300 lumens. Are we crazy...or are we bright? It is up to you to decide. Please be kind :)
How long does it take the Mobile Task Light to charge?
The Mobile Task Light will take approx. 4 hrs. to charge from 0% battery to 100% battery with a 2 amp USB charger. 2 amps is the max we recommend feeding the Mobile Task Light. A charger block, computer, laptop, car charger, etc. with less amps will work fine but take a little longer.
Can the Mobile Task Light be used while charging?
Give the Mobile Task Light a tail by plugging in that USB cable and feed him/her (you determine your Mobile Task Light's sex when you get it). If you need longer run times, just plug the Mobile Task Light into a USB charger. Performance, when plugged in, varies due to the different amp outputs of different chargers. 2-amp chargers are the max you should feed the Mobile Task Light.
Is the Mobile Task Light waterproof?
The Mobile Task Light loves long walks on the beach, even if it is raining...just don't take it swimming. It never was much for the doggy paddle, plus it will die a sad drowning death. The Mobile Task Light has a waterproof rating of IP65, which means it is water resistant, but not totally waterproof. If using in wet conditions, just be sure to keep the USB charging plug well sealed, and whatever you do, DON'T plug it in (or use it plugged in) while wet or raining. The brightness of the Mobile Task Light is shocking, but that is the only part we want to be doing the shocking.
Can I change the Mobile Task Light batteries?
The Mobile Task Light is powered by hard-wired dual-lithium batteries. Although Lithium batteries are wonderful and last a long time, all lithium batteries get tired of charging and discharging eventually. For those who nerd out on batteries, there are 2 2000 mAh 18650 hard-wired in parallel. If that means anything to you then yes, when the batteries start to get tired of charging and discharging, then you can perform open heart surgery on your Mobile Task Light and solder in some fresh 18650s (don't exceed 2000mAh). For those of you who aren't so impressed by battery talk, you shouldn't need to worry about this. Just be sure and charge or discharge (use the light) your Mobile Task Light at least every 6 months to prolong the life of your batteries.
Instruction Sheet PDF
Can the MPI be placed on a dimmable outlet or light switch?
The MPI does not have a dimmable feature and cannot be placed on a dimmable outlet.
Instruction Sheet PDF
Do you sell replacement chargers?
If you bought your TRi-Mobile between 2022 and 2023 then your TRi-Mobile takes a special round DC jack. You can purchase a charger from Amazon here. Make sure to use the 3.5mm x 1.35mm tip that comes with it.
If you purchased yours in 2024 and beyond then you should now have a TRi-Mobile that uses a USB-C power cord. You can get one of these just about anywhere cell phone accessories are sold. You can also purchase one from us directly here: USB-C power adaptor with cable
Instruction Sheet PDF
Can the TRiLIGHT be placed on a dimmable outlet or light switch?
The TRiLIGHT does not have a dimmable feature and cannot be placed on a dimmable outlet.
Why is the TriLight not turning on?
Make sure the outlet is receiving power (this may be as simple as turning on the switch that controls the outlet)
What type of light socket does it screw into?
E26 medium base. Typically found in garage and utility rooms
Is there an international version for 220-240V?
Yes, please contact us to order or find a dealer in your country for the 220-240V version of the TRiLIGHT
Can I change the motion sensitivity?
Yes, As of June 2020, the motion sensor sensitivity can be adjusted. To fine-tune the sensitivity, simply turn the Motion Sensor Sensitivity dial to the desired level.
Can the motion sensor be turned off?
Yes. Turn the motion sensor sensitivity dial counterclockwise to OFF
Can I use the TRiLIGHT outside?
The TRiLIGHT is rated for dry locations only. It can be used in a carport as long as the elements cannot reach the light
